Our Hotels

It is possible to simply turn up at an easyHotel on the day and book online, if we have rooms available for that night. However it's less risky and you will get the best prices if you book n davance.

Children of any age can stay at the hotel as long as they are accompanied by an adult. An adult is considered to be those aged 18 years and above.

 

Our hotels are staffed 24 hours a day, 7 days a week.

Smoking is not permitted. easyHotel has a strict non-smoking policy within all parts of the hotel.

Not all our hotels offer car parking services. Please contact the specific hotel via "submit a request"

Children of any age can stay at the hotel as long as they are accompanied by an adult. An adult is considered to be those aged 18 years and above.

 

Our Rooms

Yes - All our rooms come with en-suite facilities.

Yes these are included in your room purchase.

Yes you can book this room type without any disability.

Rooms are cleaned prior to arrival but if you require additional room cleaning throughout your stay this would need to be purchased. This can be bought online.

We are happy for our customers to have guests in the hotel but they need to be accompanied by the customer at all times for security purposes.

Unfortunately rooms are allocated on a first come, first served basis and it is not possible to request rooms next to each other or on a particular floor.

Room Types

A Double room consists of 1 Double bed and can accommodate 2 guests.

A Twin room consists of 2 single beds and can accommodate 2 guests.

A Triple room can accommodate 3 guests. The room has either '1 Double bed and 1 Single bed' or '3 Single beds.'

Check-in/Out

Please contact the specific hotel via "submit a request" to inform them of your plans. Your reservation may be cancelled after 10am if the hotel is not informed. We will do our very best to contact you before we cancel your reservation.

Customers need to check-out by 10am on the departure date. Some of our easyHotels do offer a late check-out up until midday. Please note this comes at an additional cost. A late check-out can be purchased online or directly at the hotel and is subject to availability.

Customers are able to check-in any time after 3pm up until 10am the next morning which is the check-out time. Our hotels are staffed 24 hours a day.

Customers are able to check-in at any time after 3pm up until 10am the next morning which is the check-out time. Please note our hotels are staffed 24 hours a day.

Check-in is from 3pm. An early check-in can be purchased at some hotels. Once you have selected your room type when making a booking you will be offered some additional add-on features. If the hotel offers this service you will at this point be able to purchase this additional feature.

Cancellations & Amendments

Reservations can be cancelled but we offer a credit note as opposed to a refund. A small cancellation fee applies to reservations cancelled or amended.

To extend your stay you are required to make a new booking.

Please proceed in making a booking via the normal method on our website. Once you have selected your room type and any additional purchases you will be asked to log into your easyHotel account with your email and selected password. Once you are logged in your credit will be automatically be used first.

For reservations that have been cancelled or amended easyHotel will return your funds as easyHotel credit. We do not refund directly to our customers' bank accounts. Please note credit is valid for a 12 month period and can be used at any of our easyHotels.

Your Booking

You can log into your easyHotel account from the homepage of the easyHotel website. You will be asked to enter the email address used when registering and your chosen password. From here you will be able to cancel or amend your booking.

Bookings can only be made on the easyHotel website.

If you have not received a confirmation number or a confirmation email then it is likely that your booking has not been processed. Please login to your easyHotel account from the home page to check if your reservation has in fact been made.

Yes - You can log into your easyHotel account from the homepage of the easyHotel website. You will be asked to enter the email address used when registering and your chosen password.

Group bookings can be made in the same way as individual bookings on the easyHotel website.

Food & Beverage

The easyHotel model is room only and we do not offer breakfast as we do not have a restaurant. In the local area you will find many Food and Beverage outlets.

We do not have bar or restaurant facilities within our hotels. easyHotel does not offer these facilities as we focus 100% on rooms. This enables us to offer rooms to our customers at the most competitive rate. You will find many bars and restaurants in the surrounding areas within a 5 minute walk.

Baggage

Yes - we have luggage storage available at each of our hotels. Please note that luggage storage comes at an additional cost. In some hotel this can be booked online and at others you will need to book it with the hotel reception.

 

Yes - we have luggage storage available at each of our hotels. Please note that luggage storage comes at an additional cost. In some hotels this can be booked online and at others you will need to book it when you arrive at the hotel. 

Payments, Prices & Credit

Yes. The easyHotel site is a secure site, so all the details entered as part of your booking are stored safely.

easyHotel credit is valid for 12 months.

easyHotel bedrooms are sold on the basis of the earlier you book, the less you pay and periods of high demand cost more than less popular periods. Prices will generally increase, as you get closer to your date of stay.

For the best deals, book early and if possible be flexible about when you travel (staying in London in June is more popular than January; staying on a Saturday night is more popular than on Sunday).

The price is for the room and not per person.

Contact

To keep prices down we operate the easyHotel business entirely through the web. Please "submit a request" via this help centre directly to the hotel.

To keep prices down we operate the easyHotel business entirely through the web.

Please use this help centre to contact individual hotels. You will need to "submit a request" which can be found on the first page of our help centre.

Other

Please contact the specific hotel via "submit a request"

We only accept guide dogs.

 

We ask you to register your details with us in order for us to manage your booking/s now and in the future as well as enabling you to access your booking details at any time. You can pre-register any time you visit the site via the "Login" tab OR most simply when you make your first booking with us.

You can make a complaint via "Submit a request"

We only require and can only accept one guest's name per booking.

Yes you can. The guest must bring with them the confirmation and a valid piece of photo ID.