Why can't I telephone to make a booking or get more information?
To keep prices down we operate the easyHotel business entirely through the web. Helpdesk and contact email details are available for any type of enquiry.
How do I book?
You can only book an easyHotel on our website - www.easyHotel.com
Why do I have to register my details when I book?
We ask you to register your details with us in order for us to manage your booking/s now and in the future as well as enabling you to access your booking details at any time. You can pre-register any time you visit the site via the "My Account" tab OR most simply when you make your first booking with us.
The price of the room I am interested in has gone up since I checked last time?
easyHotel bedrooms are sold on the basis of the earlier you book, the less you pay and periods of high demand cost more than less popular periods. Prices will generally increase, as you get closer to your date of stay.
For the best deals, book early and if possible be flexible about when you travel (staying in London in June is more popular than January; staying on a Saturday night is more popular than on Sunday).
Can I just turn up without pre-booking?
It is possible to simply turn up at an easyHotel on the day and book online, if we have rooms available for that night. However it's less risky and you will get the best prices if you plan ahead.
Can I request a room next to another room or on a specific floor?
Unfortunately rooms are allocated on a first come, first served basis and it is not possible to request rooms next to each other or on a particular floor.